About Navigated Results
Navigated Results is a full-service growth partner for law firms at every stage, from solo attorneys just starting out to established single-partner firms. We don't consult from the outside. We build from the inside.
Founded by Michele Margetts
Michele Margetts started her first business at 14. Not a lemonade stand, a real business. That entrepreneurial instinct shaped everything that came after: decades building, fixing, and scaling operations inside real organizations, not advising from a conference room.
She founded Navigated Results because she kept seeing the same problem. Law firm owners were smart, ambitious, and working incredibly hard, and still losing. Not because they lacked talent, but because nobody had ever taught them how to build the operational engine behind a growing firm. She has spent her career doing exactly that: building leadership structures that actually hold, installing systems that teams actually follow, and creating accountability that does not depend on the owner chasing every outcome.
What makes Michele different is not just what she knows. It is what she builds. She does not hand you a playbook and leave. She gets inside your firm, works alongside your team, and stays until the structure is real and the results are measurable. That is the Navigated Results difference. And it starts with Michele.
Most programs make you choose: coaching or consulting, strategy or implementation, people or systems. We don't believe in that tradeoff. In a growing law firm, the operational problems and the leadership problems are almost never separate. Fix one without the other, and you've fixed half the firm. That is why coaching sits at the center of everything we do, alongside our operational work.
Our work is practical, strategic, and implementation-focused. We don't just identify gaps. We help build the systems and structure that let the firm run better, grow smarter, and perform more consistently.
Other programs hand you the knowledge and leave you to figure out the rest. Consultants write the strategy document and move on. Agencies run your ads and send you a monthly report. We do all of that differently.
We get inside your firm. We work alongside your team. We combine coaching, operational leadership, and hands-on implementation so nothing falls through the gap between strategy and execution. We do not measure success by how many sessions you attended. We measure it by what changed inside your firm, and what your revenue looks like 90 days from now.
Common questions about Michele and how Navigated Results works.
Michele Margetts is the founder of Navigated Results, a Fractional COO and operations strategist who helps law firms build the structure, accountability, and leadership support needed for sustainable growth. An entrepreneur from an early age, she started her first business at 14. With decades of experience across operations, growth strategy, team development, and coaching, she brings both executive-level perspective and real-world implementation to the firms she serves.
Navigated Results is an operations-focused firm that helps law firms scale with stronger systems, clearer workflows, better accountability, and more confident leadership. We help firms move from reactive problem-solving to a more structured, scalable way of operating.
We work with law firms that are growing and need stronger operational infrastructure behind that growth. That often includes firms dealing with leadership strain, inconsistent execution, weak accountability, workflow bottlenecks, or too much founder dependency.
Navigated Results was built by an operator, not a theorist. We do not just give ideas and leave. We help law firms identify what is breaking, what is slowing growth, and what needs to be strengthened operationally so the firm can scale with more clarity, consistency, and control.
We work remotely with clients across the country, leveraging video conferencing, project management tools, and async communication. For select strategic engagements, on-site work can be arranged.
Operational clarity means the business is no longer running on assumptions, constant follow-up, and avoidable confusion. It means people understand expectations, leadership has better visibility, workflows are more consistent, and the firm has a structure that supports execution instead of slowing it down.
Because better systems alone are not enough. Law firms need stronger leadership alongside stronger operations. Coaching helps owners and leadership teams improve decision-making, accountability, communication, and confidence so they can lead the firm more effectively as it grows.
We help with both. Strategy matters, but implementation is where real change happens. Navigated Results helps law firms not only identify what needs to change, but also build the systems, structure, and accountability required to make those changes stick.
Startups that want to build the right way from the start are a great fit. We help early-stage firms put systems, structure, accountability, and leadership foundations in place before growth exposes avoidable gaps. We also work with established firms that have traction but need stronger operations and clearer execution to support the next level.
Results depend on your starting point, but clients typically see measurable improvements in team accountability, workflow consistency, and revenue predictability within the first 90 days. In one client engagement, Navigated Results helped drive revenue growth from $2.49M to $8.31M over two years.
Whether you're a solo attorney building your first systems or an established firm that has outgrown its current infrastructure, we start where you are and build what comes next. No waitlist. No pressure. Just a real conversation about your firm.
